Tonight I had the following conversation with a person from Client Services:

Dumb Girl: Why does the cat in 12 have an e-collar on?
Me: Because he's evil.
Dumb Girl: Oh. So can we take it off? His owner doesn't like it.
Me: No...he's EVIL.
Dumb Girl: Oh.

That's the gist of it anyway. To truly get the effect of how I felt during this little exchange, imagine someone asking you why you don't want to stick your hand in a food processor and then subsequently asking you to do it anyway.

I came close to throwing things tonight. Instead I sang Guns 'n' Roses songs.